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Google Sep 20, 2018
 

I was in the market for a clean, used Dodge/Ram 2500 and wanted to trade in my 2012 Dodge/Ram 3500 so I filled out the KBB “buy it now” form. The manager at Bertera Dodge called me up within minutes of submitting the form and had a number of trucks that met my needs. He texted me links to the trucks and I browsed their website. I was actually at another dealership and Bertera’s prices and the willingness of the manager to send me this info actually caused me to leave the other dealership where I was looking at another truck. Bertera had a couple trucks that I liked so I went to their lot in Westfield MA to check them out - I live in upstate NY but had already wasted several hours at other local dealerships so I felt like I didn’t have anything to lose by driving the hour and 20 mins to check out the trucks they had on the lot. The trucks were all as they were presented online. There were no surprises when I got there. They offered me a fair price on my trade in but didn’t budge much on the new truck but it was already priced pretty competitively. Kory was my salesman. He was thorough in going over the truck with me and didn’t pressure me in any way. There was no “what’s it gonna take for me to get you into this truck today” kind of stuff. When we sat down to make the deal he was good about facilitating the process and getting me into that truck today but like I said, there was no pressure at all. He was very helpful. The only complaint I have, and it’s the only reason I didn’t give the place/process 5 stars is because when they brought in the truck for per-delivery service, 3 of the tires were fairly well worn and they only replaced those 3 and did not even offer me the opportunity to meet them halfway or anyway on the 4th tire, which was definitely worn but not as bad as the others. I didn’t even know that they only did the 3 until I drove it for a day or 2 and noticed that it pulled and that the steering wheel was cocked to one side. Having driven 4wd and AWD vehicles for nearly 30 years, I know that if you get one new tire, the one on the other side of the axle should also be changed and really, it is best to do all 4, especially if one is worn much more than the others. I reached out to the dealership and never heard back from them, which was a little disheartening. I ended up going to a local tire shop and getting a new, 4th tire and will get an alignment soon. I would have preferred to have everything done at their dealership before delivery even if I had to pay a little more, just to avoid the inconvenience of having to take more time off of work, and out of my life to take care of something that could have easily been taken care of prior to delivery. Also, for whatever it’s worth, the woman in the finance office was really nice too. She actually made a boring process pretty funny and was really good about making sure all of the paperwork was correct and actually had to redo some of the paperwork when she noticed an error in my favor. Thanks Anissa! All in all, it was a good process and I really like the new truck. There haven’t been any surprises in the week that I’ve been driving it and I don’t expect there to be any. I would recommend Bertera and Kory if you are in the market for a new vehicle. Just be sure, as with any purchase, there is a clear expectation of what you are getting.

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Google Sep 10, 2018
 
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Google Sep 4, 2018
 
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Facebook Sep 4, 2018
 

I’m very happy! Friendly, professional helpful and I got just what I wanted, same day! Thank you �

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Facebook Aug 29, 2018
 

I want to thank Brandon so much at bertera it didn’t take them long to get me approved this is my second car from them I appreciate everything

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167 Springfield Rd | Westfield, MA 01085
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Welcome to Bertera Dodge Chrysler Jeep Ram of Westfield

We carry all the latest models, and our friendly and knowledgeable sales staff will help you find the perfect vehicle for your lifestyle. Bertera Dodge Chrysler Jeep Ram of Westfield is among the leading Chrysler, Dodge, Jeep, and Ram dealerships in the Enfield CT, Holyoke, Springfield, and West Springfield area, offering excellent customer service, a hospitable environment, affordable financing options, and great cars. Pick up the phone and give us a call, or stop in and say ‘Hi’ and see our inventory.

Get a new 2017-2018 Chrysler, Dodge, Jeep, or Ram model from Westfield’s Chrysler, Dodge, Jeep, and Ram dealership and you’ll get a great vehicle, at a great price, with the experience and dedication of our team behind you throughout the purchasing process. Our service to you does not end at the sale. Call us anytime with questions. Our entire team at Bertera Dodge Chrysler Jeep Ram of Westfield is here to help. If you’re looking to purchase from a dealership dedicated to its customers, come by Bertera Dodge Chrysler Jeep Ram of Westfield and experience our service for yourself!

Bertera Dodge Chrysler Jeep Ram of Westfield has the used car that you have been hunting for. With a variety of cars, trucks, and SUVs to choose from and an experienced sales team, we are confident that we can find the vehicle that was built for you. On our Westfield used car lot, we feature vehicles by many of today’s top automakers. Each used car has been through a detailed inspection by our auto mechanics to ensure that we only stock the highest quality vehicles. Have you been unable to locate a particular car in the Western Mass. area? Fill out our Vehicle Finder form and we will notify you when a matching car arrives at our dealership.

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Chrysler Jeep Dodge and Ram Leases | Parts & Service in Westfield Serving Springfield, MA

The finance staff at Bertera Dodge Chrysler Jeep Ram of Westfield will get you a low-interest car loan in Westfield. By working with a network of lenders we make our customer’s dreams of owning a Chrysler, Dodge, Jeep, or Ram a reality. Get a car loan that you can afford by filling out our secure online finance application.

Get the repair and parts for your Chrysler, Dodge, Jeep, or Ram needs from the industry experts at Bertera Dodge Chrysler Jeep Ram of Westfield. Our mechanics will make sure your car is fixed right the first time, and our professional parts department has a large inventory of auto parts to fill orders quickly. For car repairs in Westfield and original Chrysler, Dodge, Jeep, and Ram car parts, visit Bertera Dodge Chrysler Jeep Ram of Westfield located at 167 Springfield Rd. Looking for a new car near Holyoke, Springfield, West Springfield, MA or Enfield, CT? We are close by.

Give us a call or use our step by step directions to visit the Westfield Chrysler, Dodge, Jeep, and Ram dealer with unbelievable deals and superior service.

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(413) 568-6166

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167 Springfield Rd • Westfield, MA 01085

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Bertera Dodge Chrysler Jeep Ram of Westfield

167 Springfield Rd Westfield, MA

Phone: (413) 568-6166

http://maps.google.com/?q=167%20Springfield%20Rd%2C%20Westfield%2C%20MA%20010

Parts

Phone: (413) 642-1355

167 Springfield Rd Westfield, MA

Mobile Parts

Phone: (413) 579-6341

167 Springfield Rd Westfield, MA

Sales

Phone: (413) 485-7773

167 Springfield Rd Westfield, MA

Mobile Sales

Phone: (413) 579-8016

167 Springfield Rd Westfield, MA

Service

Phone: (413) 351-0927

167 Springfield Rd Westfield, MA

Mobile Service

Phone: (413) 579-6267

167 Springfield Rd Westfield, MA
42.1074775 -72.7052524
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Bertera Dodge Chrysler Jeep Ram of Westfield
Bertera Dodge Chrysler Jeep Ram of Westfield
167 Springfield Rd
Westfield, MA, 01085 United States
(413) 568-6166
https://di-uploads-development.s3.amazonaws.com/berteradodge/uploads/2017/07/BerteraOGImage-1.jpg
Bertera Dodge Chrysler Jeep Ram of Westfield 42.1074775, -72.7052524.