What is Customer First Award for Excellence?

Customer Circle

Customer First Award for Excellence

Bertera Dodge Chrysler Jeep Ram of Westfield is committed to offering our Westfield customers with the highest level of customer service, which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers, in five key areas of performance:

Training Certification:
our sales and service staff never stop improving our growth and knowledge base

Employee Survey:
your feedback is invaluable and we take all comments into consideration

Facility Certification:
we strive for a comfortable, clean, and professional showroom at all times

Process Validation:
our best practices and orders of business revolve around you, the customer

Performance Measures:
how we perform on all matters of the car-selling experience

We are proud to be in this elite circle of FCA dealerships; to learn more about how we can go above and beyond for you, please contact us today.

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(413) 568-6166

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167 Springfield Rd • Westfield, MA 01085

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Today's Hours:

Open Today! Sales: 8:30am-8pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 7am-5:30pm

Bertera Dodge Chrysler Jeep Ram of Westfield

167 Springfield Rd Westfield, MA
Phone: (413) 568-6166 http://maps.google.com/?q=167%20Springfield%20Rd%2C%20Westfield%2C%20MA%20010


Phone: (413) 642-1355

Mobile Parts

Phone: (413) 579-6341


Phone: (413) 485-7773

Mobile Sales

Phone: (413) 579-8016


Phone: (413) 351-0927

Mobile Service

Phone: (413) 579-6267

42.1074775 -72.7052524
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Bertera Dodge Chrysler Jeep Ram of Westfield
Bertera Dodge Chrysler Jeep Ram of Westfield
167 Springfield Rd
Westfield, MA, 01085 United States
(413) 568-6166
Bertera Dodge Chrysler Jeep Ram of Westfield 42.1074775, -72.7052524.