Pat and Sherry (?) the best service advisors since sliced bread. Issues with my Renegade. But they are taking care of me! � you two!!!!
I just bought my fourth car and this was by far the best experience I've ever had at a dealership. My old car that I loved died and I needed something right away, so I didn't think I would be able to get the perfect car. I was wrong. John and Chris made sure I was 100% happy with my purchase and they went above and beyond to get me the best deal I could get and make the process easy and stress-free. Everyone who works there is super friendly and helpful, and now I have an amazing car that I will share many happy miles with. I'll never buy a car anywhere else.
I just got my first EVER jeep from Dan... he was amazing and so effortless to work with! I think I'm a jeep girl for life now. Thanks Dan and everyone at Bertera in Westfield for making this such an easy process!
Being a first time car buyer, I was a little nervous about being intimidated by the dealership. I had Jeremy who made my boyfriend and I feel like we were talking to our best friends!! They were nice enough to be patient with me while I took a few days to decide about the vehicle (and the many times I walked through the door with endless questions that took up a lot of their time). I couldn't wait any longer so they cooperated enough to let me take the jeep allowing me to come back later this week to finish all the servicing! Great team all together. *the only reason I'm holding back on 5 stars is because I have to wait and see if they hold up on their end of the deal with the things I have to bring it back for!! Otherwise, all around great experience. Thank you Bertera!!!
Everyone one at Bertera of Westfield was very friendly and efficient. The intimidating process of buying a car was effortless and fun with the help of Dan Smith! I highly recommend this dealership!
We were tough on them and they handled it well. Chris the GM was amazing and went above and beyond for us! Our family is very happy!
Had such a great experience with buying my first car from John and Austin Lyne. I would recommend buying from them as it was stress free and enjoyable . Thanks again for everything, I'm already enjoying my new ride!
Got Two vehicle there
Bought our Charger hear, got a great deal. Service so far is excellent. Love the car, but GPS didn't come with and salesman who doesn't work there any longer was disingenuous in knowing that it wasn't included.